Privacy policy

1. Who we are

Tygrify Ltd (company number 15894572), of 7 Brays Lane, Coventry CV2 4DT, is the data controller for personal information collected through this website and our repair, security and bodywork services.

2. What we collect

• Contact details you give us - name, phone number, email and address.
• Vehicle details - registration, make, model and photos of damage submitted with a quote request.
• Account information - login details and saved vehicles, quotes and repair history if you create a Tygrify account.
• Enquiry and booking records - messages sent through the contact form, WhatsApp or the quote request tool.
• Basic technical data - such as device and browser information, collected automatically as described in our cookies policy.

3. How we use it

We use your information to provide quotes, book and carry out repair or security work, manage your account, respond to enquiries, and meet our legal and accounting obligations. We do not sell your personal data to third parties.

4. Legal basis for processing

We process your data to perform a contract with you (such as booking a repair), to comply with legal obligations (such as tax records), and, in some cases, on the basis of our legitimate interests in running and improving the business.

5. Sharing your data

We may share limited information with trusted third parties who support our operations, such as payment processors, parts suppliers, insurers (where relevant to a security installation), and IT service providers. We do not share your data with third parties for their own marketing purposes.

6. How long we keep it

We keep enquiry and quote records for as long as needed to respond to them, and job and payment records for as long as required by UK tax and accounting rules. Account data is kept while your account remains active.

7. Your rights

Under UK GDPR you have the right to access, correct, delete, or request a copy of your personal data, and to object to or restrict certain processing. To exercise any of these rights, contact us using the details below.

8. Cookies

This site uses cookies for core functionality and, where enabled, analytics. See our cookies policy for details on what we use and how to manage your preferences.

9. Contact and complaints

Questions about this policy or your data can be sent to info@tygrify.co.uk or by calling 07722 102736. If you are unhappy with how we have handled your data, you can also complain to the Information Commissioner's Office (ICO) at ico.org.uk.